Support from US$600/month
Starter support covers one system and up to 15 approved delivery hours per month. We agree the work, support hours and response arrangements before starting.
Support for systems that evolve daily
Your infrastructure, your choice of AI provider. Sell.Systems hosting is optional. Hosting and model choices
Get help with broken workflows, API connections and AI integrations. Start with one issue, agree how the fix will be checked, and keep a clear record for the next change.
Continuity snapshot
We cover evolving automations, growth rework, and process drift before they become incidents.
Retained context
one support thread keeps prior decisions visible
Manual triage
issues are reviewed against the current business state
Change tolerant
vendor, team, and workflow drift are part of the support model
Monthly cadence
continuity is maintained through recurring paid support
Yes. We can scope improvements on your servers, in your cloud account or in your data centre. Our managed cloud is optional.
Starter support covers one system and up to 15 approved delivery hours per month. We agree the work, support hours and response arrangements before starting.
For a defined fix, integration change or deployment task. We agree the scope and acceptance checks before work begins.
Setup or migration, hosting, API and model usage, licences and extra hours are quoted and agreed separately. We also agree access, backups and exclusions before work.
Trace one workflow before choosing a platformThe buyer angle
One support team preserves operational decisions, exceptions, and lessons learned from every incident so your next cycle starts with history, not a reset.
A recurring service model aligned with evolving apps, vendors, and team changes. As your business shifts, we adjust the support playbooks, not just react.
We remove recurring surprises by documenting, prioritizing, and executing maintenance before small drifts become expensive outages.
Support flow
Day 1: Operational continuity check
We map last 30 days of breakpoints and capture what changed, what broke, and what must stay stable.
Week 1: Hardening and handoff notes
You receive an annotated system map and escalation paths so your team knows exactly where continuity is protected.
Monthly: Retention run + fixes
We patch, tune, and rebase recurring workflows under a paid monthly continuity contract.
Quarterly: Strategic reset
Business priorities evolve; your continuity layer evolves too, preserving outcomes and reducing future rediscovery tax.
Paid continuity options
Starter continuity
$1,950 / month
Growth continuity
$3,900 / month
If your team is spending cycles re-learning what already exists, this is the support model for you. Keep one context layer alive. Start continuity immediately with a practical monthly plan.
Hosting and model choice
Keep your infrastructure and choose a compatible AI provider. Sell.Systems provides AI integration and workflow automation. We can work in your cloud account, on your servers or in your data centre.
Sell.Systems hosting is optional. We can assess local or open-weight models against hardware capacity, licence terms, required features and quality needs. Provider features differ, so switching may require rework and extra cost.
No. We work within your agreed project scope. A backend on your infrastructure can still send data to external model APIs; we clarify which data goes where. We agree deliverables and which code, configuration and documentation to hand over. Handover does not automatically transfer ownership of unrelated platform code.